Zentech Manufacturing Inc.
In a commodity marketplace, product quality and customer service support will stand out as critical differentiators. We designed, built and qualified an EZTV converter box that was Assembled at our factory in Baltimore Maryland. But since our costs were $2.00 higher than our Asian competitors and we couldn't convince a major retailer to stock our Assembled in the USA converter boxes. We deferred mass production back to our sources in China.
- EZTV has been engineered to American quality and reliability standards and the software has been designed to meet the needs of a demanding American market.
- EZTV uses an external power supply for improved long-term reliability: less internal heat that stresses components and reduces component life.
- EZTV includes a simple, but detailed instruction manual written to communicate specifically to U.S. consumers in clear and easy to understand English.
- EZTV will be able to react extremely quickly to fluctuations in the market by eliminating 3 to 4 weeks of ocean time or the costs of airfreight making supply and demand a snap.
Our EZTV customer support team has a single purpose with a single product so
that our support services will be simple. Consumers and support personnel will not
be distracted or confused with different products.
Engineered and assembled to domestic QA/QC standards with, simple, easy to read instructions and
a dedicated customer service staff add up to mean a better experience for your customer
and, equally as important, fewer disappointed customers and dramatically low returns!
